Fix-It Friend's mission is to provide you with professional, reliable, top-quality services in your home or business. We're passionate about our work, and our customers! Our goal is to build a partnership with you - to be your friend. We want to be your go-to handyman service. And as such, we want you to be completely satisfied with the outcome of our work.
We’ll achieve this by listening to your requests, providing expert advice on how to best complete the work, and consulting with you every step of the way to ensure you are completely satisfied with the end result. We want to make the process of hiring someone and bringing them into your home stress and worry-free, like you're calling a friend who happens to be a handyman for a living.
In a world where anyone with a hammer can call themselves a handyman, we differentiate ourselves by providing exemplary, reliable services for our discerning clients. We have expert knowledge of the systems in your home and will take our time to do things the right way the first time. This gives you peace of mind in the long run. We guarantee all of our work, and have never walked away from a job with a dissatisfied customer.
Ultimately, we just want you to be happy!
Do you have a list of tasks to do in your condo, house, or office? Would you gladly pay to have someone do them for you, so that you can check them off your ever-growing to-do list? Why not allow us to get those jobs done for you! We've got the tools and the experience to get your jobs done right the first time!
Have you been turned-off hiring someone for fear they wouldn't be someone that you would want to invite into your home? We are a registered, insured business with a team of clean-cut, dependable professionals who can tackle any project you can throw at us!
All estimates are free and flexible according to materials and scheduling.
Jeremy is the founder of Fix-It Friend. He got his start as a youngster fixing and building things with his Father, Uncle, and Grandfather. Always a curious child, he sought to understand how everything worked, leading to the pursuit of an engineering degree.
While studying at Queen’s University, Jeremy focused on mechanical engineering, prototype development, woodworking, metal fabrication and welding. After University, Jeremy coupled his lifelong passion for design and fabrication with his business development skills and worked in technical sales while buying/selling and fixing bicycles on the side.
Always the “go to” for family and friends with projects as well as an entrepreneur at heart, Jeremy created “Fix-it Friend”. Recognizing a gap in the handyman/contractor industry, Jeremy wanted to be the guy you could count on to be honest and reliable - a handy friend you call when something needs fixing. He believes that a business should offer superior service levels and high quality work at a reasonable rate.
Jessica handles the admin, operations, and marketing for Fix-It Friend. She’s a teacher by trade, and also has training in office administration. As such, she has many years of experience working with the public in various capacities.
She currently handles the behind-the-scenes things like our website, social media accounts, emails, and bookkeeping. Jessica also handles quoting, purchasing, design, and helps Jeremy out wherever necessary. She brings the organization and structure to Fix-It Friend.
Sometimes, you can even find Jessica working on job sites!
We find that because every project is so different it's difficult to provide one-size-fits-all pricing. For that reason, we ask that you request a quote, and we will provide an estimate with specific pricing based on your project.
1. The Quote Request Form:
We ask you to fill out this form because it enables us to store all your project details in one place and it allows us to provide you with the best possible customer experience. It gives us all the info we need about you and about your project (including photos which are extremely helpful).
The quote form asks for very basic information about you and your project. The project description should be as detailed as you think necessary to describe your project. If you have photos to accompany your description, it allows us to better anticipate the scope and materials necessary for the project.
The form is designed to work on any device, such as your phone or tablet, making it more convenient to upload photos straight from the device that took them.
2. After receiving your quote request, we will review your project details and email or call you to discuss your quote.
3. Then we will provide you with an estimate, and upon its acceptance, we will find a mutually convenient time to complete the job.
4. Once the job is complete, you will receive an electronic invoice including a detailed breakdown of the dates, work performed, and cost for materials. Our primary form of payment is via debit or email money transfer. Credit payments, subject to a 5% surcharge, are also available on site.
5. Finally, we hope you'll leave us a review on our Google, Yelp, or Facebook pages, and that you'll come back any time and fill out the form for any subsequent projects you might have!