ANSwERS

What's your service area

Typically, we only service the downtown Toronto area. Generally, as far east as the beaches, as far west as High Park/Roncesvalles and as far north as Eglinton. Outlying projects may be accepted on a project-by-project basis.

How much do you charge?

We find that because every project is so different it's difficult to provide one-size-fits-all pricing. For that reason, we ask that you request a quote, and we will provide an estimate with specific pricing based on your project.

Are you insured?

We carry 2 million dollars of general liability insurance.

Who is Fix-It Friend anyway?

Check out the Fix-It Friend team here.

Why should I hire you?

We could go on and on about our awesomeness! But don’t take it from us - take it from our valued customers. Read what they have to say here.

What's your warranty?

Generally speaking, if we made a mistake or something breaks we will make it right - usually free of charge. That said, this almost never happens. Our policy is to do things right the first time to avoid having to do things twice. Please note that any parts you provide for the repairs are your responsibility.

But I just want to call to discuss my job. Why can't I?

Being a busy handyman service, we are most often on-site and we really value our clients and want to give their projects our undivided attention. That said, your time and consideration is valuable to us to. We’ve tried to make it quick and easy for you to get a quote by filling out the form on the website. This is the only way to start a project with us.
If you'd like to discuss your project, please fill out the quote request form and indicate that you would like to discuss your project in the description section. And if all else fails, our phone number can be found at the bottom of any page on our website.

Why do I have to fill out the Quote Request form?

This form is vital for us to get your information into our system and to keep it all organized. We use this system to store your job information and photos, schedule in our calendar, to get directions to your job, etc. So, basically, it's a must if you want us to show up to the right place at the right time with the right tools!

Why do I have to include photos with my Quote Request?

Including photos with your quote request is vital! Just because you stare at that hole in the wall every day doesn't mean that we do, and we can't read minds - although that would be great! Having a photo of the issue means that we can assess the situation, give you the most accurate quote possible, and bring the right tools for the job. We ask that you attach photos to every request even if it seems like the most straightforward, simple job.